Shipping Policy
Thank you for choosing SKULLCRATE as your go-to lifestyle fashion brand. This Shipping Policy outlines the terms and conditions related to the shipment of products from SKULLCRATE. Please read this policy carefully before placing an order.
Shipping Methods and Delivery Timeframes:
SKULLCRATE offers the following shipping methods within [insert country/region]:
a. Estimated delivery within 5-10 business days. (Non-Metro Cities)
b. Estimated delivery within 2-4 business days. (Metro Cities)
Please note that delivery times may vary based on the shipping destination, customs clearance, and unforeseen circumstances beyond our control.
Order Processing Time:
All orders are processed within 24 Hours upon receipt of payment. Once your order is processed and shipped, you will receive Confirmation.
Shipping Fees:
Shipping fees will be calculated and displayed during the checkout process. The cost may vary based on the weight, dimensions, shipping method, and destination of the order.
Skullcrate provides free shipping for all orders over above ₹600/- in all over India. Shipping charge of is payable on orders below ₹600/-. The cost of shipping may vary based on the destination of the order.
If the order has been placed with prepaid payment, and for any reason our courier partners are unable to deliver the product to you and get back to us, we will initiate a refund to the bank account details provided by you (please note that refund policy is applicable for the process).
Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment through our designated shipping carrier’s website.
You can track your order once it has been dispatched from warehouse. You can also track it from your account on the website by selecting ‘my account ‘from the right top corner and then clicking on orders for your respective order id.
Address Accuracy:
It is the customer’s responsibility to provide accurate and complete shipping information during the checkout process. SKULLCRATE will not be held responsible for any delays, failed deliveries, or additional costs incurred due to inaccurate or incomplete address information provided by the customer.
Order Status and Support:
For inquiries regarding the status of your order, changes to shipping address, or any other shipping-related concerns, please contact our customer support team at help@skullcrate.com. We will be happy to assist you.
Order Cancellation or Modification:
Once an order has been processed and shipped, it cannot be canceled or modified. If you wish to make any changes, please reach out to our customer support team as soon as possible, and we will do our best to accommodate your request before the order is shipped.
Once the orders have been placed and you cannot change the shipping address. But you can always cancel the order before shipment and can place a new order.
Lost or Damaged Shipments:
In the unfortunate event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to initiate an investigation and resolve the issue as quickly as possible.
Please note that this Shipping Policy is subject to change without prior notice. The most recent version will always be available on our website.
If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to reach out to our customer support team for assistance.
Thank you for choosing SKULLCRATE Lifestyle Fashion Brand. We appreciate your business and look forward to providing you with a delightful shopping experience.